![]() If both you're using Windows 10, you can use the built-in Quick Assist app to gain assistance troubleshoot your PC problems from a friend's PC over a remote connection. How to use Quick Assist let someone remotely fix your Windows 10 Option 2: How to use Windows Remote Assistance.Option 1: How to use Windows 10's Quick Assist.If you find yourself needing help from a family member, friend or co-worker, you can let them take over your PC with one of the methods below. If one of the computers is using an older version of Windows, both computers need to use an earlier tool called Windows Remote Assistance instead. This article will illustrate how to use Windows 10 Quick Assist to gain assistance from someone, let him help troubleshoot your computer problems remotely. Gain Assistance via Remote Connection to Troubleshoot Windows PC
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